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#Bomgar jump client installed on my computer install#
#Bomgar jump client installed on my computer full#

Some unique features of Remote Support tool make it irreplaceable for us.īeyondTrust Remote Support (formerly Bomgar) supports many end user environments - Android, BlackBerry, iOS, Linux, OS X, Windows, Windows Mobile. Like I mentioned above we often use BeyondTrust Remote Support tool to resolve various types of issues of our customers. The customer can view everything that is going on and communicate with the representative via a chat box that also displays useful information such as the commands that the representative is performing. Once you've been remoted in, you'll have access to a variety of choices for operating the computer, such as control panel shortcuts, screenshot options, and a simple file sharing interface. As a result, you have a lot of flexibility in how you manage support sessions.

#Bomgar jump client installed on my computer install#

You can install a shortcut on PCs that will automatically start remote sessions, or you can have a support representative provide you a session key to start the session.

#Bomgar jump client installed on my computer full#

However, because of its various capabilities and customization choices, Bomgar Remote Support has a full set of tools that allow the organization and its users to feel confident in allowing IT to remotely access their machine.įor your employees and IT support, Bomgar Remote Support is simple to set up and maintain. This can result in a significant increase in resolution and deployment times. When it comes to allowing IT to remotely access their computers, employees will always be hesitant. I love it as you can remote into one machine as a group or during a troubleshooting meetings No warning showing up before the IT guys navigate it."

icon "Just worried at to what extent my files are secured.

icon "Sometimes when connectivity problems arise than very hard to get it done in time.

icon "The only negative is when you have a lag in internet it fails but that would not be a problem with the software as much as a general issue.".

icon "Great for supporting users on and off domain, if they have an internet connection, they can be supported.".

The ability to screen share made customer experience very easy the software is extremely helpful."

icon "I liked the ease it gave to my job.

icon "The integrated presentation mode has been a huge asset for customer training.".

Read what people like you have said about using Remote Support software through verified user reviews User Review Highlights 4.59ġ,821 Reviews 5 1,190 4 476 3 107 2 15 1 2 4.5 Ease-of-use out of 5 4.5 Customer Support out of 5 4.5 Value for money out of 5 4.5 Functionality out of 5 Remote Support Reviews What are Remote Support users saying about the software?